Shipping
Free on every order. Arrives in 7–14 days with tracking.
Customer care
How can we help?
Questions about sizing, shipping, a return, or a payment that didn’t go through? Chat with us, send a note, or email us — we usually reply within one business day. support@seraray.com
Follow us
Find SeraRay on Instagram and TikTok
See new pearls, how to style them, and restocks. Tap an icon to follow.
Returns
14 days, unused, in original box. Start a return from My Account.
New customers
10% off your first order with code WELCOME10.
Payment help
If a payment fails, contact us — we will help. support@seraray.com
Write to us
Send a note
Prefer email? Use the form, or start a live chat — both reach the same SeraRay team.